All information received by Jane Doe Designs (Pty) Ltd is considered confidential and falls under an implicit non-disclosure clause. No information, files, or project details will be shared with third parties without explicit written consent from the client, except where required by law.
Upon acceptance of the quotation, you agree to the scope of work as well as the terms and conditions contained herein. Terms and conditions listed below may change at any time without notice.
The accepted quotation replaces and supersedes any previous proposals/quotations issued.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
Unless otherwise stipulated, content creation is not included in any quotation as a standard service. All content, including text, photographs, videos, and any other materials, must be supplied by the client unless explicitly requested as an additional service.
If content is not supplied and the project remains incomplete, this will be the responsibility of the client. The project is non-refundable and will be handed over “as is.”
Non-communication and failure by the client to indicate changes and corrections during revision rounds for a period of 10 working days after proofs have been submitted will deem the project complete, and the client will be liable for full payment.
Non-communication and failure by the client to provide any relevant content or information for 2 months after the commencement of the project will render the project stale. Deposits are non-refundable, and the project will be terminated.
If the client wishes to proceed with a project that has been rendered stale, it must be re-evaluated and re-quoted.
When shared files are active, the client has full ownership of all content and work completed, provided all accounts have been settled in full.
In the event that files are lost or damaged by the client or their representatives, the responsibility for replacement rests solely with the client. Any costs incurred for rectifying or recreating lost work will be billed to the client.
Jane Doe Designs (Pty) Ltd is not affiliated with any of its clients and does not endorse or take responsibility for any statements, products, or services offered by them unless explicitly stated.
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
These Terms of Service and any associated policies constitute the entire agreement between the client and Jane Doe Designs (Pty) Ltd, superseding all prior agreements and understandings.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Design services are offered at R480.00 per design hour or part thereof.
All design projects remain the property of Jane Doe Designs (Pty) Ltd until paid for in full.
Revision rounds are calculated within a reasonable parameter in accordance to the project scope. Project revision limits will be determined on a project by project basis and if it is regarded that the client is in a state of discord, with the number of revisions exceeding a natural and healthy level, the project will be terminated. All deposits are non-refundable.
All designs will be provided to the client for proofing prior to production and or print. If the client approved artwork and it is found to contain errors, this will be the sole liability of the client. Jane Doe Designs will not be held liable to cover any costs or losses incurred due to these errors.
Payments
All payments are to be made to Jane Doe Designs (Pty) Ltd bank account. Any payments made to incorrect bank accounts will not be accepted. Incorrectly processed payments are the responsibility of the client, and no project shall commence or be released until resolved.
Deposits & Ownership
Production Work
All production work requires full upfront payment.
Revisions & Additional Work
Any alterations, changes, or corrections requested by the client outside the agreed revision windows will be billable at the standard studio rate of R450.00 per hour or part thereof.
Hosting & Suspension Policy
These terms and conditions govern the provision of services by Jane Doe Designs (Pty) Ltd to its clients. By engaging Jane Doe Designs (Pty) Ltd for services, the client agrees to be bound by these Terms.
Jane Doe Designs (Pty) Ltd agrees to provide design services as agreed upon with the client. The scope of services will be outlined in a separate agreement or proposal.
The client agrees to provide all necessary information, materials, and approvals required for the provision of services within the agreed timeline. Delays caused by the client may impact project timelines and deadlines.
Payment terms will be outlined in the agreement or proposal. Unless otherwise specified, invoices are due upon receipt. Late payments may incur interest charges or suspension of services.
Third party paid marketing costs carry a 10% service charge up and above fees spent on the actual paid campaigns.
Jane Doe Designs (Pty) Ltd is not a VAT registered entity, we do however carry VAT expenses charged by third party marketing platforms and this is in turn billable to the client.
Jane Doe Designs (Pty) Ltd agrees to keep all client information confidential and to use it only for the purposes of providing services. Likewise, the client agrees to keep confidential any proprietary information disclosed by Jane Doe Designs.
Either party may terminate the agreement with written notice of 1 month (30 days) if the other party breaches any material term of the agreement and fails to remedy the breach within a reasonable period.
Jane Doe Designs (Pty) Ltd will not be liable for any indirect, consequential, or incidental damages arising out of or related to the services provided, except for damages caused by gross negligence or wilful misconduct.
The client agrees to indemnify and hold Jane Doe Designs (Pty) Ltd harmless from any claims, damages, or liabilities arising out of or related to the client’s use of the services provided.
These Terms shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of [jurisdiction].
These Terms may be amended or modified only in writing and signed by both parties.
Websites are built on opensource freeware and any additional software requirements are for the account of the client and will not be carried by Jane Doe Designs (Pty) Ltd.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
We are not responsible for any loss that results from:
Any technical or other problem (including interruption , malfunction, downtime or other failure) that affects our website, system or online service or any database for any reason.
Any problem affecting any goods or service provided by any other party, for example any telecommunication or internet service provider, electricity supplier, or local or other authority.
Any loss of or damage to any personal information or other data caused directly or indirectly by technical problems, power failures, unlawful acts (such as data theft), any harmful computer program or virus, or because of your own negligence.
Any intentional or non-intentional website breakages due to any party accessing, editing or modifying the website that is not a direct technical representative of Jane Doe Designs (Pty) Ltd.
Any order, investment decision or purchase or disposal of goods or services (including financial instrument or currency) from any other party based on any information on our Website; or any event over which we have no direct control.
Jane Doe Designs (Pty )Ltd requires 1 full calendar month notice (30 Days) when cancelling a domain or any other hosting service.
Either party may terminate the agreement with written notice if the other party breaches any material term of the agreement and fails to remedy the breach within a reasonable period.
Upon termination, the client may request transfer of their domain name(s) to another registrar, subject to any applicable transfer fees.
These terms and conditions (“Terms”) govern the provision of hosting and domain registration services by Jane Doe Designs (Pty) Ltd to its clients. By engaging Jane Doe Designs (Pty) Ltd for these services, the client agrees to be bound by these Terms.
Jane Doe Designs (Pty) Ltd agrees to provide hosting services for the client’s website(s) as outlined in the selected hosting package
Jane Doe Designs (Pty) Ltd agrees to register and maintain the client’s domain name(s) as requested by the client.
The client is responsible for providing accurate and up-to-date information required for domain registration.
The client is responsible for the content and materials hosted on their website(s), ensuring compliance with applicable laws and regulations.
The client is responsible for maintaining the security of their website(s), including but not limited to implementing necessary security measures and keeping software up to date.
Payment terms for hosting and domain registration services will be outlined in the agreement or invoice provided by Jane Doe Designs.
Failure to make timely payments may result in suspension or termination of services. Monthly billing cycles run from the 25th of every month, if the client has not settled their fees by the 15th of the following month, services will be suspended. If an account is suspended, a re-activation fee of R120 will be applied to the next month’s billing cycle.
The client retains ownership of their domain name(s) registered through Jane Doe Designs (Pty) Ltd.
Domain registration and hosting services are subject to renewal at the end of the contract term. Contract terms are calculated annually from date of inception.
Jane Doe Designs (Pty) Ltd will make reasonable efforts to notify the client in advance of upcoming renewals, but ultimate responsibility for renewal lies with the client.
Jane Doe Designs (Pty) Ltd will not be liable for any indirect, consequential, or incidental damages arising out of or related to the hosting or domain registration services, except for damages caused by gross negligence or wilful misconduct.
The client agrees to indemnify and hold Jane Doe Designs (Pty) Ltd harmless from any claims, damages, or liabilities arising out of or related to the client’s use of the hosting and domain registration services.
Product prices are subject to change from time to time without prior notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Jane Doe Designs (Pty) Ltd can not be held liable for incorrect sizes ordered or misinterpretation of garment specifics.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We do allow for slight colour variations and will supply print proofs in the event of uncertainty.
Only once the client approves any supplied proofs physically or digitally, will we proceed with production.
If the client has approved artwork and it is found to contain errors, this will be the sole liability of the client. Jane Doe Designs will not be held liable to cover any costs or losses incurred due to these errors.
Please also note that sizes and measurements are approximate, as there are variations in the sizing standards of various manufacturers. Unless otherwise stated, sizes indicated are South African sizes.
Delivery periods are calculated on business days only.
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